||Project Management Lapses and Planning Failures Delayed Court Technology Improvements
(December 2008) 2008-12-02
The Administrative Office of the Courts (AOC) has six information technology projects under development with total expenditures of over $18 million. Management shortcomings have delayed projects, frustrating court personnel and other stakeholders in need of the technology. The evaluation recommends greater involvement of the Judicial Council to set priorities for technology projects and to involve users in project development. The AOC should report bi-annually to the General Assembly’s Information Oversight Committee and consult with the State Office of Information Technology Services on future projects.